Live Support

• 2018-春松客服: 全渠道智能客服 : 春松客服是 Chatopera 自主研发以及基于且增强其它开源软件的方式实现的，春松客服会不断增强客服系统的智能化，这包括利用自然语言处理、机器学习和语音识别等技术让客服工作更有效率、客服满意度更高、成本更低。

• 2019-Chatwoot : Open-source customer engagement suite, an alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬

• 2019-Papercups : Open-source live customer chat

• 2020-chaskiq : A full featured Live Chat, Support & Marketing platform, alternative to Intercom, Drift, Crisp, etc …

Ticket && Help Desk

• 2017-Zammad : Zammad is a web based open source helpdesk/customer support system.

• 2017-Helpy : Helpy is a modern, open source helpdesk customer support application. Features include knowledgebase, community discussions and support tickets integrated with email.

• 2018-Trudesk : Trudesk is an open source help desk/ticketing solution.